Brisbane Veterinary Specialist Centre, 53 Old Northern Road, Albany Creek

Reviews

• Jasen Anderson

  04.06.2018
  ★ ☆ ☆ ☆ ☆
  I've been hesitant in posting this review after a horrible time losing my beloved old girl.
  A couple of months ago, my dog had a bladder issue and it wouldn't empty and she was clearly in distress late at night. It took over an hour to get a catheter into her and relieve her. The following afternoon the specialist didn't even notice the obvious neurologic issue with her back legs, likely due to a tumour she had in the region which may have also been an issue causing her bladder to not empty. After wasting time with an inadequate low resolution ultrasound in an obvious emergency late at night and the anxious wait that ensued, my regular vet agreed with us to let my poor girl go to a better place after a rather difficult life with her multiple issues.
  While submitting documents for the insurance claim for the massive expense, one of the staff was quite rude to my grieving partner.
  Needless to say that while it likely wasn't intentional to drag her through this, I won't be using them in future and will go to Stafford Pet Emergency instead following such a horrible experience with some issues with inadequate equipment and some dubious observational incompetence.
• Will Runting

  20.01.2018
  ★ ★ ★ ★ ★
  The reception staff are always polite and very nice. The dentistry team were extremely knowledgeable and super helpful as well as showing genuine concern and care for our cat. They really went above and beyond to ensure we and our cat were happy.

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